We understand that sometimes you might need to return or exchange a leather product. Here at Saavi Leather, we want to make that process as easy and hassle-free as possible.

Returns

Return Window: You have [Number] days from the date of purchase to return your eligible item(s).
Condition: Returned items must be in unused and original condition, with all tags and labels attached, and in the original packaging.
Refund: Once we receive and inspect your returned item, we will issue a full refund to your original payment method, minus any applicable shipping charges.
Shipping Costs: [Indicate who pays for return shipping – You or the customer].

Exchanges

Exchange Window: You have [Number] days from the date of purchase to exchange your eligible item(s).
Condition: Exchanged items must be in unused and original condition, with all tags and labels attached, and in the original packaging.
Availability: Exchanges are subject to inventory availability. We will do our best to fulfill your exchange request for the same product in a different size or color. If the desired item is unavailable, we will offer you a refund or exchange for a different item of equal value.
Shipping Costs: [Indicate who pays for shipping on exchanges – You or the customer]

Items not eligible for return or exchange:

Used or damaged items
Items without original tags or packaging
Custom-made or personalized items (if applicable)

How to Return or Exchange an Item

Contact our customer service team by email at saaviinternational@gmail.com or by phone at +91 96284 34186 to initiate your return or exchange.
We will provide you with a return authorization number (RAN) and instructions on how to return your item.
Securely pack your item(s) in the original packaging, if possible.
Ship the package to the address we provide on the return label.
Please keep your receipt and any tracking information for your records.

Processing Times

It can take up to 7 – 9 business days to process your return or exchange after we receive your item.
You will receive an email notification once your return or exchange has been processed.

We hope this information is helpful. If you have any questions about our return and exchange policy, please don’t hesitate to contact us.